We believe in total transparency. That's why we have 5-star reviews and our clients trust us fully with their homes and treasures! All our secret methods are listed below!
Consultation - No matter what life transitions you are experiencing we are here to help. We offer whole and partial estate sales. So whether it's a little or a lot we can sort and sell just about anything in your home. Our initial consultation takes about an hour. At that time we will walk the property to view items to be liquidated, take photos & notes, discuss timelines and review our contract. Need to sell the home too? Natalie is also an award-winning, licensed Real Estate Broker & member of the National Association of Realtors!
What you can expect - Once you are ready to move forward we then select dates for the sale which typically runs from Thursday to Saturday or Friday to Sunday with a possible additional sale day when needed. We request you provide a copy of the key to the home at least a week prior to the beginning of the sale so we can place a builder's key box for our staff to access the property as needed. You will be notified (generally by group text) each time we arrive and depart from the property. We also send an overview of the day's progress & sale totals after each sale day is complete and we have tallied the numbers.
What's included in our service?
Included in our service is a 3-day sale-prep where we sort, place, and price each item in the home. This is VERY time-consuming but it is necessary to assure the sale runs efficiently. Should more prep days be needed an additional daily rate of $375 applies. Upon our first meeting at the property, we typically can tell you if we can achieve preparation in the 3-day time frame. It's all based on the amount of contents and level of cleanliness and organization.
We provide our own tables, shopping baskets, pricing guns, clothing & display racks to set your home up like a store. When things are clean, organized, and displayed properly they sell faster & for more money.
During sale prep, we may need to research specific items included in your liquidation to assure we are pricing for the maximum profit possible. We have experts we can call on if needed to assist with the pricing of any specialty items. This may include; some antiques, jewelry, fine art, coins, comics, Etc.
Advertising - We advertise in a variety of ways. Publications included but are not limited to; Estatesales.net, Facebook, Instagram, Craigslist, eBay, Mercari, Offer up, etc.; In addition, we keep a running list of people who frequent our sales and those who are on the hunt for special items and email them prior to each sale with the details. Signage will also be strategically placed on the property and beyond (where allowed) during the days of the sale giving direction to as many people as possible.
Our Fee - 40% of the total sales proceeds (or a minimum of $2000) is our standard fee. We include everything you see above; 3 pre-sale prep days, 3 sale days, selling items outside of the sale days, arranging & coordinating pick-up of items sold during the sale or online, and leaving the home in broom swept condition. We price things to move so therefore we do not negotiate on any items until the last day which is typically a discount day.
Additionally, we offer 'a la cart' services such as charity pick-up coordination (minimum of $375), pre-listing cleaning, trash removal (price varies if bulk items are removed), and ozone machine services to eliminate unpleasant odors ($50 per day). If you would like any additional services such as charity pick-up or trash out, we do require you to reserve this at contract signing so we can schedule these things to fall in line with the end of the sale. You can cancel if the service is no longer needed due to the lack of contents to dispose of.
All contracts must be fully executed prior to our start.
If the sale is requested from an estate executor, proper documentation must be provided.
The homeowner is required to maintain the utilities during the liquidation's entirety.
The homeowner must maintain liability insurance during the liquidation's entirety.
The home must be in safe conditions during the liquidation for our staff and the public.
All items not being sold should be removed from the property or secured prior to the sale. We are not responsible for items left on the property that were not meant to be sold.
Once we take possession of the home to set the sale, no persons should enter the home or tamper, remove, or rearrange anything we have done. Removal of contents will result in a 35% fee of the value of the item to the liquidator. We often pre-sell items and do not want to sell something and then it be taken by the family.
Items that can not be sold: alcohol, drugs, prescription medications, or contraband, porn, sex toys, pesticides or chemicals, weapons, recalled Items, discontinued toys, and food.
The services are provided on a "best-efforts" basis without warranty of any kind, express, or implied, including but not limited to any implied warranties, liquidator does not guarantee that the services will result in any particular outcome.
Disbursements of sale proceeds are completed within 15 days of the final sale day.
Pick-ups scheduled for online items require a $25 deposit as a no-show fee. If a customer comes and purchases an item it will be deducted from the purchase price. If the customer decides upon arrival that the item is no longer desired, the fee will be refunded. This fee is to ensure customer appointments are kept.
FAQ for our shoppers:
1.) We accept CASH, Cash-App, Venmo, & All major credit cards. Sales are subject to 6% sales tax & a 3% processing fee for credit cards.
2.) Partial Payments will not be accepted to hold an item.
3.) Items paid in full must be removed before the end of the final sale day.
4.) Any items not picked up by the agreed time are considered abandoned and will be resold.
5.) No refunds will be given for any reason.
6.) We are not responsible for any damages to pieces left behind.
7.) All sale items are AS-IS so carefully inspect your items before purchasing.
8.) Disrespect will not be tolerated so please shop nice.
9) Smile you're on camera! Thieves will be prosecuted so please don't. It's so not cool.
10.) Children 10 & under must be supervised by an adult.
11.) You Break It, You Buy it! No exceptions. No negotiations.
12.) Prices are NOT negotiable until the final sale day...DISCOUNT DAY!
***For Downsizing, Cleanouts, and Organization prices will vary.
Call for a free consultation.***